At Confectionaire we understand and appreciate you may have questions in mind before you purchase, so please see below for our most frequently asked questions. Please note the following FAQs below are genuine questions that we have been asked already!
'As a hotel General Manager I need to know the ingredients of the items within the boxes so my guests will know what they are consuming, do you provide these?'
Of course, within each and every box there is an ingredient list provided with highlighted allergens. The ingredient lists can also be emailed upon request for you to take a look at so your guests know exactly what they will be consuming.
'Do you have a smaller box than the A4 Box?'
Yes we have an A5 size Box which is the same design as our larger box, it is simply half of the size of the A4 Box. We usually fill this Box with 5 items from our collections. These boxes are available upon request and bespoke tailoring can be an option for this collection. Please contact us to discuss further.
'As an event planner often putting on events for large numbers of people I'm sure there will be attendees with allergy or dietary requirements, how do I get around this?'
Similar to the ingredient question, within our boxes the ingredient list also shows information relating to dietary or allergy advice. This way your attendees can see what they could consume. On an additional note we can always, given prior notice, arrange for as many items to be free from where possible or we are happy to substitute some items from our other collections.We work with small suppliers who can produce products such as vegan fudge so if this is of interest we can certainly supply this. We will always work with you to ensure your event is a huge success and your guests are happy!
'Can I choose the items to go into the Boxes?'
Yes for large orders we can create bespoke boxes to suit expectations of your clientele, we will always try to make sure your box is tailored to suit your clients needs. We would ask for as much notice as possible for our bespoke service so that we can plan every detail perfectly. To discuss options simply contact us at email@example.com
'We would be looking for a large one off volume order or a regular monthly order to reward our most loyal customers but for me this could be a logistical nightmare'
Don't worry, regular orders can be arranged as we work with many customers on this basis. If you know the number of boxes you need, the addresses of the people and when you want the delivery we can arrange for this to happen. Of course we would need as much notice as possible for a project like this particularly during busy times such as Christmas, but nothing is impossible! For repeat orders of the same amount of boxes going to the same people we would automate for it to happen smoothly.